Claudine Gay, the president of Harvard, has expressed regret for comments she made about antisemitism when testifying before Congress.
“I apologize. Words have power. Gay stated on Thursday in an interview with The Harvard Crimson.
“When words amplify distress and pain, I don’t know how you could feel anything but regret,” she said.
Gay testified before the House Committee on Education and the Workforce on Tuesday to address threats against Jewish students at Harvard University and antisemitism in the community.
Rep. Elise Stefanik, R-N.Y., questioned Gay about whether advocating for the extermination of Jews on campus is against the university’s anti-bullying and harassment codes of conduct.
Gay stated that it would be contingent upon the “context” of the event.
When asked if antisemitic remarks would require punishment from Harvard if the behavior deviates into bullying, harassment, or intimidation, Gay answered that it might.
Stefanik asked Gay to respond with a straightforward “yes” or “no” once more.
“Again, it depends on the context,” stated Gay.
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Contact center market size Gartner
Contact Center Software Market Size & Share Report, 2030
Report Overview
The global contact center software market size was valued at USD 28.09 billion in 2022 and is expected to grow at a Compound Annual Growth Rate (CAGR) of 23.9% from 2023 to 2030. › …
Contact Center Software Market Size & Share Report, 2030.
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KEY MARKET INSIGHTS
The global contact center software market size was valued at USD 34.66 billion in 2022 and is projected to grow from USD 42.47 billion in 2023 to USD 164.01 billion by 2030, exhibiting a CAGR of 21.3% during the forecast period.
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Contact Center Software Market Size | Regional Forecast [2030]
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A contact center supports customer interactions across a range of channels, including phone calls, email, Web chat, Web collaboration, and the emerging adoption of social media interactions, and is distinct from telephony-only call centers.
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Definition of Contact Center – Gartner Information Technology Glossary
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The global CCaaS Software market size was valued at USD 4758.18 million in 2022 and is expected to expand at a CAGR of 17.5% during the forecast period, reaching USD 12525.0 million by 2028.12/10/2023
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The global Contact Center as a Service (CCaaS) market size was valued at USD 4.42 billion in 2022 and is projected to grow from USD 5.15 billion in 2023 to USD 16.43 billion by 2030, exhibiting a CAGR of 18% during the forecast period.
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It is a cloud-based customer communication strategy appropriate for companies of all sizes. It combines a number of consumer interaction technologies. Users may completely tailor the client experience with cloud-based contact centers.
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What is a CCaaS in gartner?
What is Contact Center as a Service? Gartner defines contact center as a service (CCaaS) as solutions offering SaaS-based applications that enable customer service departments to manage multichannel customer interactions holistically from both a customer-experience and employee-experience perspective.
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Conversational AI to Fuel Contact Center Market to 16% Growth
02/08/2023 — Tech consultancy Gartner predicts that conversational AI will be a $18.6 billion market in 2023, an increase of 16.2% from 2022. Jump to:.
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